JX
Jianming X
1 reviews | Active since Aug 2012
20 May 2020, 09:43
Don't use this website. Terrible customer support. Not sure if I will ever receive my order. The hassle is not worth the slightly cheaper pricing.
Customer service is terrible. There are no other ways to contract them besides the one email address. I feel they only check that email address twice a week, because they take forever to respond. The responses are always one sentence long and not helpful at all. Ordered a phone recently. Asked them if I can change my order, after 2 weeks of emails they finally confirmed that there's stock and I can change my order. This whole conversation should be done within a 2 or 3 days max. Now I am still waiting for them to send me an updated invoice for the change. I am not sure if I will ever get my phone.
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