BAD CUSTOMER SERVICE

Ordered heated jacket 11/26, received wrong size 12/9 . Phone number on website is disconnected. Emailed customer service for directions on return address according to website. Didn’t receive response for 5 days after trying multiple times . Placed an order for correct sizes on 12/13 and no word on tracking info. on this order. Meanwhile I got two responses from customer service both asking me why I wanted to return . I told them I already placed an order for the correct sizes and just needed to return and get a refund for the previous order. I was then told I couldn’t return them and just try and use the or sell them . What a terrible response. This company needs help. Will Not do business again with them