Very disappointed

I have paid 50% deposit with minuteman press midrand for business card job, the artwork was completed on time, but when i requested 10 samples of business cards to be printed, i was told that it takes 7-14 working days. I have called another minuteman store to check on the lead time frame for printing business cards, of which they said it will take 1-2 days. Am very disappointed with the kind of service that i am receiving currently at minuteman press midrand.