Shocking service

Shocking service and attitude!!!! I had a terrible experience with a very unhelpful lady. She couldn't guide me or show me examples and at first wasn't able to cut the cards I had printed. After I told her I can't accept that she 'magically' was able to make a plan. I will NEVER go back! Please remember that if I knew anything about printing other than A4 home printing I wouldn't have come to you for help. Help your customers.