HOW TO LOSE THE CUSTOMER AFTER 23 YEARS!

After having been a customer of the above for the past 23 odd years, we have never experienced such incompetence, inexperience and a general bad customer service!! Asked to have business cards printed and reduced to business card size.... the inexperienced 'designer' admitted her mistake when the cards were returned the same day to her, confirmed with her sales colleague present, that the error would be rectified, only to later retract and request a further payment to rectify Minuteman's error! I emailed headoffice and still awaiting the curtesy of a response, let alone honoring their commitment to reprint correctly, as they claimed to do so. After 23 plus years, you have lost all our business, THANK YOU Minuteman Press, Loop Street, Cape Town, for you incompetence, dishonesty and total lack of customer service, well done you lost the customer who helped build your brand!