Pathetic service

I had a slow puncher on my front left tyre and wanted to go and have it fixed there. I was stuck in the china mall traffic for almost an hour and knowing that it was a Saturday and they close early I called them while stuck in traffic near the garage and asked the manager if he could ask the petrol attendance to open a way for me since there is an entrance through the garage and he refused. Eventually I made it there 20 minutes before they close and one of the employees said to me “sorry we are about to close so we can’t help you “ which I responded saying “there is still 20 minutes before you close “and went to the manager. He agreed they would help me and asked me to park my car so they can check the tyre. When I was about to park my car the same employee who said they can’t help me came and said he was about to use the space for another car which came before me and I moved out my car.Another guy came and said he would help me and 2 minutes later the manager came and said his machine is not working. The service is shocking and very sad. It’s like they are running some ****a shop or they are doing customers a favour. I drove off because there was no way I was going to pay for such pathetic service, II immediately lost my trust because the manager even started convincing me that I must buy new tyres and told him they are brand new. They wanted to take advantage of me as woman. I went to another service provider where I didn’t have to beg for service.