the removal with very *********** arrogant people

My stuff was loaded in the truck on the 27th February 2025, from Cape Town to Bethal, today is the 10th of March 2025, my stuff has not arrived, when I call they tell me is on the way,I managed to get hold of the driver`s number phone, he tell me my staff was offloaded in Epping on the 27th and they are still there, he got some other people`s furnishers, not mine. I will never recommend this people for any person, they are headage, they even refused to give the number for the boss.