1 reviews | Active since Sept 2019
Bad service
They quoted me less than all trucks JHB to CT and I I was happy to save the next thing when they picked up my goods they quoted me extra 5000 when my goods were already in their possession. When I was not told if my goods are extra upon pick up and not told if my goods are more they'll charge me more. I had already moved out of town and could have arranged someone to go to storage and count to take an accurate inventory list. Now I arranged to pay on the 28th so I can have my goods by then and they still told me that the trucks just returned from CT and they'll pick by the weekend. I'm paying extra at the bnb, paying mint extra 4k after they reduced the 5k now I paid deposit and rent where I am staying but still mint has not delivered or provided a date to deliver. They are not at all cheaper than others they are also expensive.
I apologize for the experience you got but like I explained to you had many extra items that greatly affected the volume of the original list items like couches and boxes , when the truck are on weight checks we do pay for that especially if the weight exceeds but even on all our booking confirmation receipts it’s clearly stated that extra items will be charged for …
Remember you booked on the truck that was supposed to deliver on the weekend 24-25 August but you said you didn’t have the money that you only have money from 28 August up wards and we had to schedule you items on the next trip of which the truck was leaving Johannesburg on Friday of 30 August and delivery on Sunday 1 September and due to traffic issues we reached late evening on Sunday and started delivering on Monday 2 September but you were at work on Monday and we waited until you knocked off at 5 PM same date and we delivered. But I really want to take responsibility and apologize on behalf of our team for the inconvenience caused you but we couldn’t take items mounting at 250 cubic feet extra items for free 🙏🏻
I apologize for the experience you got but like I explained to you had many extra items that greatly affected the volume of the original list items like couches and boxes , when the truck are on weight checks we do pay for that especially if the weight exceeds but even on all our booking confirmation receipts it’s clearly stated that extra items will be charged for …
Remember you booked on the truck that was supposed to deliver on the weekend 24-25 August but you said you didn’t have the money that you only have money from 28 August up wards and we had to schedule you items on the next trip of which the truck was leaving Johannesburg on Friday of 30 August and delivery on Sunday 1 September and due to traffic issues we reached late evening on Sunday and started delivering on Monday 2 September but you were at work on Monday and we waited until you knocked off at 5 PM same date and we delivered. But I really want to take responsibility and apologize on behalf of our team for the inconvenience caused you but we couldn’t take items mounting at 250 cubic feet extra items for free 🙏🏻