********** service is an understatement!

on the 3rd of December I bought 50kg caustic soda paid and then my company closed for the holidays we are based in Witbank and Mining Chemical SA is in Germiston this is important for context.

When we re-opened I sent a driver to collect my items to which he was sent back because they were busy with stock count a few weeks later I resent him to which now they said they've given our product to somebody else without providing anything they gave my product to a stranger to which I was obviously and I told Elize same time via email who they gave our product to no response after that.

Today I call them again to want 1 of 2 things the product or my money back and she was proper rude telling me I am coming up with a **** story and they've given me my product even though I have painstakingly been telling them I have no idea who they gave my product to she was just rude and was unwilling to assist insisting I had received the product right now I don't want the product I want my money back and I want South Africa how they treat their paying customers.