CN
Carmen N

1 reviews | Active since Oct 2022

13 Oct 2022, 13:06

Food poisening

My name is Carmen cell:***I went for lunch with my husband at the Gateway Mimmos on the 2nd October 2022 we spent over R300 for the meal later that night I did not sleep because I was bringing up so so bad .I informed the restaurant on Instagram directly in a private message a few days later I received a call from Wesley who investigated and appologised and informed me that for my inconvenience he will present me with a voucher I asked for a email and he said his the owner so I must just give him a headsup and he will organise .so today I sent him a message informing him that I will be in the area tomorow he tells me he remembers me an he can only offer me a R100voucher provided I spend over R400 I told him that's not ok he then says ok IL give you the R100 voucher no spend allocated to redeem I am so angry .he knows exactly how much I spent I am totally dissapointed with the treatment towards me . I suppose they don't care about their reputation so I'm sending this out to protect all people Customer care is not their priority.

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