BM
Busisiwe M

1 reviews | Active since Nov 2020

25 May 2022, 16:13

Mimi. Q is the WORST

The service gets worse. I eventually return the LED Lamp to original store in Access Park and not for e the cashier to tell me shes unable to make reversal purchase.

I make things easy for her and i say okey fine since you cant replace the lamp i want my money back. She panics ans says okey we can try out the other lamps so we can exchange it for you and im like thats what i wanted in the first place.

The brand i had bought all of them in the shelve are not working i resort to take the 1 R10 lesser then the 1 im exchanging now the issue is the R10 her manager is off and cant take money out from the counter. I ask her what do you think i should?

Leave your details and when manager is back we will give you a ring. Told her that doesnt make sense give me my money back as ive given you proof of purchase and the product back or give me a Led lamp that work as my business is on hold because of this.

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Replies (1)
MIMI.Q
MIMI.Q's reply27 May 2022, 10:00
Official
Dear valued customer

We hope you are well, MIMI.Q would love to apologize for the experience within our Access Park branch,  We have give a warning to our employee already. We thank you.