Be very cautious of this company

Mind-blowingly poor management of a sectional titles scheme in which I own a property. Problems include:

1. Extremely poor communication from the portfolio manager. This includes completely ignoring emails or replying with vague and irrelevant responses. It’s not uncommon for trustees to receive a one sentence response when multiple queries are raised. 2. Levy notices do not correspond to budgets and additional levies are added without discussion with any members of the body corporate. In my case this included a 66% increase to monthly payments when a prior notice stipulated a 10% increase. 3. AGM’s are held in an extremely casual and unprofessional manner. Members' concerns aren’t properly addressed and important matters such as the appointment of trustees are done in seconds and without proper consultation. 4. Laziness with multiple responsibilities including failure to properly address and procure multiple quotes on important matters such as insurance. 5. Senior management completely fails to recognize and take ownership of problems. Instead they do exactly what their subordinates do - ignore emails and instill no confidence in any real change.

Very happy to take a large management fee but not prepared to do any of the work. My advice, be very cautious of this company.