K
Kevin

1 reviews | Active since Mar 2023

27 Nov 2025, 15:37

ZERO Customer Support, you are the begger..

My overall experience has been extremely disappointing. I app**** for the MBA programme on 29 October 2025, and was informed that I would receive feedback within five days. Almost a month passed with no communication.

I had to constantly follow up through customer support. Cases were opened and then closed prematurely without any resolution, and each time a different consultant was assigned. There is also no dedicated email for specific queries — everything is routed through one generic address, making it difficult to get help.

Despite numerous calls (which were often difficult to get through), I eventually received an email informing me that my application had been cancelled with no explanation.

Overall, the process was frustrating, unclear, and poorly managed. Run. Forewarned is forearmed. A zero star rating would suffice. Do not try your chances here.

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Replies (1)
Milpark Education
Milpark Education's reply28 Nov 2025, 08:20
Official
Good day Kevin
We sincerely regret that your experience with us did not meet expectations. Please know that we take such matters seriously and are committed to addressing your concerns. 

Your query is currently under thorough investigation, and we will provide feedback thereafter.

We truly appreciate your patience and understanding.