1 reviews | Active since Oct 2016

10 Oct 2016, 17:02

Worst service ever ....

<p>I made an application to attend one of your courses starting on the 02/09/2016, I paid for this course in July when the course was due to start it was moved out to the 04/10/2016, this was because of not enough attendance. I was never informed of this only when I questioned why the course was not available via my online profile was told it was moved out. I logged in again on the 04/10/2016 only to find out the course was still not available and again no communication was received regarding as to why. I called in to your call centre (04/10/2016) to query how to go about getting a refund, I was sent some forms to fill in and forward it back to Milpark for processing (Sent on 04/10/2016). To date I have had no feedback again, even though your servicing email response says 48 hours. I called again today 10/10/2016 only to be told that I should have sent it to Accounts, I have done this. All I want is my money back there has been many service failures on your part and I am sure you understand why. The money belongs to my company and I need to pay them back.</p>

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Replies (1)
Milpark Education
Milpark Education's reply11 Oct 2016, 08:08
Official

Dear student

We apologise for the inconvenience and will follow up immediately. You will be contacted today.