They just stole my money

Milpark was very eager to exept my money, but faild to produce the studdy meterial at all. I send all my mails to there suport email adress then I get a reply to that says I need to take it up with Seport? I have told them I cant log into my acount then they tel me to just login to get my money back. I have now past my RE1 exame with out using the studdy meterial. after taking weeks to reply to my email requisting my money back they again tel me to log in to request my money back, but I have told them many times I cant log in.