ML
Makabelo L

1 reviews | Active since Feb 2018

03 Jun 2019, 14:48

Terrible service from Millpark Education

I have recently app**** for a degree at Millpark, Paid the application fee of R600, received acceptance letter etc. I then tried to register on-line I failed. I sent an email to student service with my query regarding registration and Kulthum Dollie responded informing me that he will attend to my query. The next day I received an email from Pravesh Harilall, who insisted that I send an email directly to him. I did that and cc'd student service. He came back and told me that I need to send an email directly to him, email below:

Good day Dear Makabelo Letsekha

Thank you for your email. Please note I did call 0*******but there no answer and voicemail

Please email me personally on ********** Please send me your best contact details and I will call you back to resolve.

I informed Pravesh that he should communicate with me via email as I was not able to take my calls due to work commitments. He still insisted on phoning till he stopped but never responded on email

What was such a huge hassle for student service to respond to my query on email. Eventually I phoned and was on hold for over 30minutes.

I think Milpark is a money making scheme all they want is for us to pay our application fees then treat us like pieces of trash afterwards. That is our hard earned money for your information.

What incompetency!!!

I'm actually glad I didn't register with you maybe even that wouldn't have gone well.

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Replies (1)
Milpark Education
Milpark Education's reply03 Jun 2019, 16:29
Official
 Dear Student  We apologise for any inconvenience caused and will contact you as soon as possible.