ND
Nozipho D

1 reviews | Active since Feb 2024

10 Feb 2024, 22:29

Terrible communication service

I’ve have never experienced such back service in communication. I’ve called more than 20times asking to be assisted with my registration as I’m new to Milpark and want to understand which 1st semester module options I should choose from. I went through to reception and the person who answered said my student advisor which mine was “ Sibongile Moeme” would call me back. I’ve since not received a call nor a response to my emails. I am glad I app**** at two institutions because I won’t be able to stand for such nonsense. I honestly feel bad for anyone studying here…I’ll be going with the other institution now since it’s clear Milpark had a terrible service in communication with their students.

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Replies (2)
Milpark Education
Milpark Education's reply13 Feb 2024, 08:01
Official
Good day Nondumiso

I trust you well.

Thank you for bringing this to our attention. I do apologise about the frustration which may have been caused. 

Kindly be advised that Milpark takes these things very serious.

Your query will be escalated and feedback will be received. I will have a sales consultant call you back as soon as possible. 

Regards, 
Lizelle Swartz 
Milpark Education
Milpark Education's reply13 Feb 2024, 20:20
Official
Good day Nondumiso 

I believe that our student advisors has been in contact with you to finalise your admission. 

I can confirm that your offer letter was emailed to you. 

Regards, 
Lizelle Swartz