NM
Nonhle M

1 reviews | Active since Feb 2019

28 Jun 2024, 09:28

Supplementary exam ****

Ever since i started studying with Milpark, the experience has been nothing but frustrating. I will start from the first year, when Milpark was sold to us it was nothing but the best. then I had a query and wanted to get credits from my previous institution. ( which I was told I will get before I could apply) then I had to courier the original documents to Johannesburg offices. The consultant who was assisting me a the time kept telling me she has not received the documents. I had to send the THREE TIMES, and still the response was "no I haven't received them" only when I suggested for the documents to be hand delivered by a friend the story changed to "oh I have received your documents". I let that one go. I see now that Milpark does not want their students to pass as their fees high, I recently received my result for a module and i got final mark 45%. and I sent a query for a supplementary exam which I was told that I need to get 45% as final exam mark. (mind you, this is not the first time i query this) the confusion is that in their assessment guide and student handbook says you need to obtain 40%. I'm literally left with 2 module and it will be hard for me to change institutions. Milpark is the only institution that students don't qualify for a supplementary exam if they obtain 45%!!! which make you wonder , if an audit happens with then if yes then who. I wonder if the CEO is aware of the backlash Milpark is getting as i did my own research and everyone I chat with is not happy with Milpark. Now I don't even know where I will get the funds to re-do a module where I clearly suppose to write as a supplementary.

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Replies (1)
Milpark Education
Milpark Education's reply28 Jun 2024, 20:11
Official
Hello Nonhle,  We regret that your experience with us was unsatisfactory, and we want to assure you that we treat such matters seriously.  This was escalated to the relevant department for further investigation.