Super bad service

I recently made an enquiry with Milpark , wanting to apply for Advanced Certificate in Financial Planning. Upon calling Milpark, a consultant advised that I should get a quote online, get the banking details on the quote,pay and then consider myself registered for the course. I did exactly that, the company I work for paid all those fees. I called Milpark again following up on the application, I was the told I should submit some documents online, which I did. Still receiving no feedback whatsoever, I had to email and follow up again, only to be told that they need my transcripts, again which I sent via the student services email. Two months down the line, I still have not received any feedback from Milpark and this is getting tiring. I can't even imagine what waiting for my results would be like if their admin department fails dismally... I honestly feel like I have made a very bad decision by choosing this institution , you have left a very bitter taste in my mouth. I AM TIRED!!!!