Student Services is an absolute failure

<p>On 20 Dec 2016, I submitted an application to the Academic Committee to have my final course mark for BBAB301A reviewed.</p> <p> </p> <p>I was later advised that I would receive feedback by 20 Jan. On 24 Jan, I am STILL waiting for feedback on the outcome of the application, despite MANY (at least 4) emails to Student Services, days apart.</p> <p> </p> <p>As a student, I am your customer and as it stands, your service is slow, disorganised and utterly disappointing. Milpark, according to its auto-response, commits to a 48-hr response time. This SLA has already been breached by many days.</p> <p> </p> <p>Absolutely pathetic for a supposedly reputable organisation!</p>