NM
Nontobeko M

1 reviews | Active since Mar 2019

14 Nov 2022, 21:21

****!!

The worst experience ever. A total waste of time and money. I communicated with a consultant who was assigned to assist me with my registration. I registered and paid. The entire time i kept asking why does my application status still show pending and she assured me number of times that all is well and i will be able to write my exams, i asked about the assignments and she said "don't worry we still have time" she sent me a letter to apply for admission as i had not registered the previous semester, i signed and sent it back. I kept sending emails to her with enquiries and she did not respond as my registration status still showed pending. I could not write the exams because she had misinformed me, didn't reply to my emails until another lady called me. I requested refund and they sent me a process of how to request refund. I still couldn't access the page as my application status still shows pending, i sent them the screen shot. The same lady that caused all of this stress was asked to assist me and she still hasn't said a word as usual, i wasted an entire semester, time and effort, went on study leave and all this for nothing . It's been weeks now. I want my money back!!!

0
Replies (2)
Milpark Education
Milpark Education's reply15 Nov 2022, 09:48
Official
Hi Nontobeko, thanks for the message. We take these things really seriously and I’d like to look into this in detail.

We will be in contact with you soon. 
Milpark Education
Milpark Education's reply19 Dec 2022, 13:56
Official
Good day Nontobeko, as discussed. Your concerns has been escalated and your complaint has been resolved. We are hoping you are satisfied with the resolution.