1 reviews | Active since Apr 2016
Registration
Can i please get assistance, I made payment for Online Short Course: 1st Level Regulatory Exams Support for Representatives on the 23 January and received email for me to do registration on the 24th.
I have been trying to register since then but when i get to the choose your subject and exam details section the whole area is greyed out and i cannot proceed. I have been calling sending email since then and it has been a week without no assistance. Every time i call in i must leave my details to be contacted but no one ever calls back. I have been told every time it will be within 24hours but i have been waiting for a week now. I do understand busy period and all but if you guys are not managing then hire more people as we are paying and we cannot be frustrated by just a mere registration and your reception is just as useless as they cannot even answer a simple question
This is very frustrating as i have to give answers to the company as they are the ones who have done the payments and now i cannot register.
Thank you for escalating your concerns. I will escalate your case to the sales advisors. You may expect a call soon.
Regards,
Lizelle Swartz
Thank you for escalating your concerns. I will escalate your case to the sales advisors. You may expect a call soon.
Regards,
Lizelle Swartz
As discussed telephonically, your registration has been finalised. You have been registered successfully. This case is therefore considered resolved and closed.
All of the best with your studies.
Regards,
Lizelle Swartz
As discussed telephonically, your registration has been finalised. You have been registered successfully. This case is therefore considered resolved and closed.
All of the best with your studies.
Regards,
Lizelle Swartz
