TM
Tammy M

1 reviews | Active since Mar 2012

29 Apr 2025, 14:21

Refund request - Jamie Jacobs

I’ve been requesting my refund since March 17th, and my case was assigned to Jamie Jacobs. Despite multiple follow-up emails and providing all required documentation, I’ve received no response whatsoever.

Last week, I called and was told Jamie “doesn’t take calls.” The receptionist confirmed she could see my case and assured me Jamie would reply via email. That still hasn’t happened.

This level of neglect and indifference is appalling. It reflects *********, ************ business practices and a complete lack of care for clients. I wouldn’t recommend this school.

0
Replies (3)
Milpark Education
Milpark Education's reply30 Apr 2025, 13:10
Official
Good day Nomathamsanqa

Thank you for taking my call.

I can confirm that your refund request has been allocated to a relevant refund consultant.

Regards
Milpark Education
TM
Tammy M's update07 May 2025, 09:30
Reviewer Update

I am utterly disgusted by the appalling lack of integrity and professionalism in how this refund has been handled. It is beyond unacceptable that, despite having submitted all required documents a long time ago, I am still waiting. The endless runaround and hoops you've made me jump through are not only infuriating but show a complete disregard for students' time and trust.

As an educational institution, you ought to uphold a minimum standard of accountability — clearly, even that is too much to expect. MILPARK IS TRASH!!!!
Milpark Education
Milpark Education's reply08 May 2025, 13:56
Official
Good day Nomathamsanqa. We regret that your experience with us was unsatisfactory, and we want to assure you that we treat such matters seriously.  Your query is being thoroughly investigated, and feedback will be provided via email to your institutional email address.  Thank you for your patience and understanding.