Poor Student communication channels

Dear Hello Peter and Milpark Education,

I would like to address the issue of communication channels for students at Milpark Education. Recently it has become impossible to get hold of the student support team at Milpark Education be it for accounts queries or registration issues. I have been trying resolve an accounts query for 2 weeks and emails with regards to my issue are not constant despite having a direct email of a person in account department. She literally takes for ever to respond to emails. Please also when you try to call in no one answers your call for more than 30 minutes which costly and you may drop the call with out being assisted. Kindly improve your student contact system cause it's not working on emails and calling in.

Maybe please develop a whatup support system for student to have access to and assistance from all the different departments in the institution cause it is ridiculous for a student l like me to pay such huge amounts in intuition fees and not get the money worth assistance when one need to communicate with the institution. For the 100th time can some from the Accounts team please call me on +***0 or *** regarding my account.