PP
Pieter P
1 reviews | Active since Nov 2017
27 Jun 2023, 09:09
Poor service , no feedback
No Feedback after multiple requests. I have it in writing where they acknowledge they made the mistake , and yet still demand that I pay them an additional fee as a result of this mistake , or they won't release my results . Please think very carefully before choosing Milpark , there service and general feedback is extremely poor
Helpful (0)
Replies (3)0
Replies (3)
Milpark Education's replyOfficial
27 Jun 2023, 11:25Hi Pieter
Thank you for taking my call and you have confirmed that you are being assisted.
Regards
Thank you for taking my call and you have confirmed that you are being assisted.
Regards
Milpark Education's reply27 Jun 2023, 11:25
Official
Hi Pieter
Thank you for taking my call and you have confirmed that you are being assisted.
Regards
Thank you for taking my call and you have confirmed that you are being assisted.
Regards
PP
Pieter P's updateReviewer Update
30 Jun 2023, 16:09So , 3 days later , and still Milpark has not resolved my query .
One phone call to say we are looking at it , is not good enough
One phone call to say we are looking at it , is not good enough
PP
Pieter P's update30 Jun 2023, 16:09
Reviewer Update
So , 3 days later , and still Milpark has not resolved my query .
One phone call to say we are looking at it , is not good enough
One phone call to say we are looking at it , is not good enough
Milpark Education's replyOfficial
01 Sept 2023, 10:08Thank you for this feedback. Our support team should have messaged you privately to ensure, where possible or applicable, we addressed your concern and/ or learned from your negative experience. We commit to doing our best to ensure your feedback results in us learning and working towards improving our student experience. If you did not receive a private message or were not happy with the private communication you received, please let us know by sending an email to ***.
Milpark Education's reply01 Sept 2023, 10:08
Official
Thank you for this feedback. Our support team should have messaged you privately to ensure, where possible or applicable, we addressed your concern and/ or learned from your negative experience. We commit to doing our best to ensure your feedback results in us learning and working towards improving our student experience. If you did not receive a private message or were not happy with the private communication you received, please let us know by sending an email to ***.