KC
Kim C

1 reviews | Active since Apr 2023

15 Aug 2024, 12:53

Poor service delivery and lack of communication

The customer service at Milpark is non existent and continues to decline. The costs are incredibly high and there is a complete lack of support. I registered and paid for my registration in July and followed up on numerous occasions. I was asked to fill out a registration form ( already completed the online version which i sent back the same day. I then followed up after not hearing back and they kept my money and told me to enroll next year as registrations are now closed. I called and sent numerous emails asking for someone to call back and to date nobody has. They still have my money obviously.

0
Replies (3)
Milpark Education
Milpark Education's reply15 Aug 2024, 13:45
Official
Good day Kim

I trust you well.

Thank you for bringing this to our attention.

Please be advised that we take these things serious, and I will revert back to you soon.

Regards
Milpark Education
Milpark Education's reply20 Aug 2024, 14:45
Official
Hi Kim

I tried calling you but no response.

Please refer to the email sent to you to the provided email address.

I will await your response.

Regards
Milpark Education
Milpark Education's reply26 Aug 2024, 08:42
Official
Hi Kim

I can confirm that you have been contacted and all is in order.

Regards