TN
Thobeka N

1 reviews | Active since Jun 2015

05 Feb 2024, 12:39

Poor service

I always experience the same issue with Milpark, every semester.

The student advisor will be so quick to call you when they want you to register and make payments.As soon as you make payment they will not bother to assist you further because there is nothing more they need from you, they have their money and you must just sort yourself out going forward as they move to the next student to get their money from . This is very ********* really, I mean each semester it's the same nonsense. I have never had a smooth registration process and for the kind of money you people charge us this is unacceptable. I've sent numerous emails and left messages for Nikelwa to call me and no calls or responses received. I have sent confirmation of bursary payment and my proof of payment for the difference last week. No acknowledgement received. I want my books to be dispatched ASAP so I can start studying. Can you please not waste more of my time. I will remember to reject any assistance from a student advisor in future.

0
Replies (1)
Milpark Education
Milpark Education's reply06 Feb 2024, 19:54
Official
Good day Thobeka

I trust you well. 

Thank you for bringing this to our attention.

I am so sorry to hear about your frustrations. 

Kindly be advised that Milpark takes these things very serious.

Your query will be escalated and feedback will be received.

Regards, 
Lizelle Swartz