NM
Nonky M

1 reviews | Active since Jan 2018

28 Aug 2024, 03:32

Poor Service

Never seem to solve the tickets log and they are very slow.

0
Replies (5)
Milpark Education
Milpark Education's reply28 Aug 2024, 09:53
Official
Good day Nonky, we regret that your experience with us was unsatisfactory, and we want to assure you that we treat such matters seriously. Our Student Support Manager will be in touch with you shortly to conduct a thorough investigation.  Thank you 
Milpark Education
Milpark Education's reply28 Aug 2024, 10:34
Official
Thank you for taking my call just now.  Should you require any further assistance and guidance, please log onto our Helpdesk.  We are happy to help you.  Have a good day further!
NM
Nonky M's update04 Sept 2024, 13:41
Reviewer Update
The helpdesk is not enough I am still getting lost of where I should go about on the Milpark portal. I can't see my online pre recorded classes.
NM
Nonky M's update04 Sept 2024, 13:42
Reviewer Update
The links you send don't help me with anything.
Milpark Education
Milpark Education's reply05 Sept 2024, 12:11
Official
Hi Nonky, as discussed just now, I will get you all the information required.  Thank you