Poor service

I am so appalled by the service and lack of efficiency experienced with Milpark. It honestly feels like one is dealing with a public institution. Whilst my bursary was processed a week after closing of regsitration, I had supp**** Zaida with proof before closure that I am being sponsored and she captured the evidence on time. To date my first semester modules have not been processed for registration. I have been calling since the 4th of February to find out what is happening and every day, I am being told that my registration is sitting with the program director, Boitumelo Maretlwa. I have been receiving the same correspondence from the Sales Administrator, Lesaka Ramashala, that they are looking into it. What could honestly be taking so long to process a registration? I should have just went with UNISA or any other public institution. I am beyond being frustrated and disgusted. If you pull my records, you will see that every year my fees are being paid by my employer.