Poor communication!

I have started contacting Milpark Education around the 15th of January to assist me with registration for this semester and documents that I require for my student funding. I have been registered for my subjects yesterday but still did not receive my required documentation for student funding that I must submit on the 15th of February, Tomorrow. I was also incorrectly advised of the subjects that I can have in one semester. I was promised multiple times to receive calls at specific times that did not happen. As a result of this poor communication and lack of support, my student funding might expire as I am not getting the required documents. This is totally unacceptable for me to struggle one month to receive a transaction list and invoice for the whole year’s studies.