**** service deliverance

I signed up in February with Milpark by the end of February 2018 I requested a de-registeration and a refund of my registration fee. I de-registered for personal reasons which I detailed to the institution as well as I requested confirmation on the credits I would receive, I was advised I would need to pay per subject R800 for confirmation which would be non-refundable even if the outcome was not successful. I tried several times via emails and the telephone for days with no feedback. The consultants cannot provide any feedback without payment any request that is made requires a payment, proof must be emailed before assistance is received. This process and lack of service deliverance and lack of effective communication was rather tedious and hence requested to de-register. I have studied thr' 3 public universities and have never received this type of poor service this is the first and last time I would choice to study thr a college due to the poor service delivery. I have requested a refund and was advised this cannot be processed, this is not acceptable. This is hard earned monies that cannot just be absorbed for service that was not delivered on. It is totally unfair and highly unacceptable for me to accept that I will not be refunded.