NT
Nthabiseng T

1 reviews | Active since Jun 2021

29 Feb 2024, 12:33

Pathetic Customer Service

This is the wosrt Institution ever. No client service. Distance learning is all about customer service, responding to emails and calls. "Out of sight, out of mind" I wouldnt advise anyone to register with Milpark at all. When they want your money, they can call, email and even sms you but when you want help, no one is there to assist. No responses to emails or different people respond asking you start store from the bottom but they also never get back to you.

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Replies (2)
Milpark Education
Milpark Education's reply29 Feb 2024, 14:40
Official
Good day Nthabiseng

Thank you for taking my call.

As per our telecom, you have confirmed that you are referring to the remark for PRAC01-6. You have also confirmed that you are aware of the remark rule as per the student handbook and provided on the application form: Applications for the re-mark of assignments must be submitted within ten (10) working days of the publishing of the assignment results. Applications for a re-mark of an examination or dissertation must be submitted within ten (10) working days from the date on which final results were published.

You have also informed me that you have reached out to Milpark before the required 10 working days for assistance with your request.

Please note that I have sent you an email to the email address confirmed and kindly forward me that communication sent from you to Milpark and I will escalated then revert back to you.

Regards
Milpark Education
Milpark Education's reply01 Mar 2024, 14:59
Official
Hi Nthabiseng

I have resent you the email.

Regards