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sharon M

1 reviews | Active since Oct 2015

05 Jan 2024, 17:39

No response to email despite a promise to respond within 24hours

I sent an enquiry On Tuesday, to date no feedback. I called yesterday request feedback as their automated response email says they will respond within 24hours. The lady who helped confirmed she could see my email and would request someone to respond, still nothing. Today is Friday!!??

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Replies (1)
Milpark Education
Milpark Education's reply09 Jan 2024, 09:01
Official
Good day Sharon

I trust you well.

Thank you for bringing this to our attention.

Kindly be advised that Milpark take these things very serious.

Please note that we do not identify you as a student with the information provided e.g. ID number.

Kindly please provide me with your student number and OR advise when to call for more clarity on your complaint.

Regards