NO RESPONSE, NO COMMUNICATION,

<p>Lets start on the 13th of February 2017 when the first email correspondence started with Milpark regarding the date of the supplementary exam which was only communicated on the day it was suppossed to be written (fantastic service!!) - Response from Milpark - Please note your application is with Academic Department, they will be contacting you shortly. Numerous phone calls in between with no action by Milpark. </p> <p>12th of June 2017 - email sent again asking for feedback, response received asking for 2 days to investigate the issue that has been going on since February 2017.15th of June - response received We have taken ***xx request to the Academic Committee and the Programme Manager. Unfortunately a supplementary exam is only offered once and if the student does not write the exam then either they need to repeat the module at full cost or register for the new module. Due to the fact that ***x received confirmation of the supplementary exam late and could not write the only alternative was to register for the new module Customer Service and Communication and pay the full fee.We have approved that the registration for Customer Service done in 2016 we will only charge the student the supplementary fee of R1440.00 due to the lack of communication from our side. We will adjust his account with R2210.00. The adjustment will be processed today and the student will have a credit in his account with us for future registrations.I hope that you will find the above in order and do apologize once again for any inconvenience caused. FANTASTIC and you would assume that they would do as they have stated. </p> <p> </p> <p>12th of July register for a course and send through the proof of payment for R2040.00 as they have stated that they will credit his account with R2210.00 on the 15th of June and ask that they please ensure the credit is allocated to the the module registered for. </p> <p>Numerous phone calls with no action and then an email on the 26th of July stating that there is only a balance of R1655.00 available and requesting proof of payments. Response sent on the 26th of July with the proof of payments and requesting a statement. NO RESPONSE TO DATE.</p> <p> </p> <p>The service from your call centre and advisors is pathetic to say the least and it seems as if the modus operandi at Milpark is to take your money and then run.................... </p> <p> </p> <p>The module has already started and we are unable to get books or study material due to the incompetence of Milpark. </p> <p> </p> <p>I want a statement of account for MI ********** </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>