AW
Andrea W
1 reviews | Active since Mar 2023
29 Dec 2023, 17:33
No Response / Delayed Response on Certificate Request
Hi
I have requested a copy of my certificate completed through Milpark on the 13th of December and still not received a response. I would like to complete another follow on course and need the certificate urgently as specified in the emails. The email confirmation states that someone will reach out within 24 hours but yet I still have not received a response , can someone please look into this and reply to my emails with a copy of the certificate
Helpful (0)
Replies (13)0
Replies (13)
Milpark Education's replyOfficial
05 Jan 2024, 11:49Good day Andrea
I trust you well.
Thank you for bringing this to our attention.
Kindly be advised that we take these things seriously.
I tried calling you with no responds.
Please kindly provide me with your student number as I do not pick you up on our system with the email and contact detail provided.
Regards
I trust you well.
Thank you for bringing this to our attention.
Kindly be advised that we take these things seriously.
I tried calling you with no responds.
Please kindly provide me with your student number as I do not pick you up on our system with the email and contact detail provided.
Regards
Milpark Education's reply05 Jan 2024, 11:49
Official
Good day Andrea
I trust you well.
Thank you for bringing this to our attention.
Kindly be advised that we take these things seriously.
I tried calling you with no responds.
Please kindly provide me with your student number as I do not pick you up on our system with the email and contact detail provided.
Regards
I trust you well.
Thank you for bringing this to our attention.
Kindly be advised that we take these things seriously.
I tried calling you with no responds.
Please kindly provide me with your student number as I do not pick you up on our system with the email and contact detail provided.
Regards
Milpark Education's replyOfficial
08 Jan 2024, 09:38Hi Andrea
I tried calling you again but no response.
Kindly please provide me with your Student number or advise when to call.
Regards
I tried calling you again but no response.
Kindly please provide me with your Student number or advise when to call.
Regards
Milpark Education's reply08 Jan 2024, 09:38
Official
Hi Andrea
I tried calling you again but no response.
Kindly please provide me with your Student number or advise when to call.
Regards
I tried calling you again but no response.
Kindly please provide me with your Student number or advise when to call.
Regards
Milpark Education's replyOfficial
09 Jan 2024, 08:43Hi Andrea
I called you again to assist but no luck.
I urgently need your ID/student number to escalate your complaint.
Regards
I called you again to assist but no luck.
I urgently need your ID/student number to escalate your complaint.
Regards
Milpark Education's reply09 Jan 2024, 08:43
Official
Hi Andrea
I called you again to assist but no luck.
I urgently need your ID/student number to escalate your complaint.
Regards
I called you again to assist but no luck.
I urgently need your ID/student number to escalate your complaint.
Regards
AW
Andrea W's updateReviewer Update
09 Jan 2024, 11:38Hi
Thank you for your response. I have sent an email yesterday with my id number please check your student support inbox
Thank you for your response. I have sent an email yesterday with my id number please check your student support inbox
AW
Andrea W's update09 Jan 2024, 11:38
Reviewer Update
Hi
Thank you for your response. I have sent an email yesterday with my id number please check your student support inbox
Thank you for your response. I have sent an email yesterday with my id number please check your student support inbox
Milpark Education's replyOfficial
10 Jan 2024, 11:59Hi Andrea
Kindly be advised that I do have your info.
Your query is with the relevant department and I will provide you with feedback shortly.
Regards
Kindly be advised that I do have your info.
Your query is with the relevant department and I will provide you with feedback shortly.
Regards
Milpark Education's reply10 Jan 2024, 11:59
Official
Hi Andrea
Kindly be advised that I do have your info.
Your query is with the relevant department and I will provide you with feedback shortly.
Regards
Kindly be advised that I do have your info.
Your query is with the relevant department and I will provide you with feedback shortly.
Regards
Milpark Education's replyOfficial
11 Jan 2024, 07:47Hi Andrea
Kindly be informed that we will be re-issuing you with your certificate.
I am just awaiting feedback on the time frame in which you can expect it and then will I revert back to you.
Regards
Kindly be informed that we will be re-issuing you with your certificate.
I am just awaiting feedback on the time frame in which you can expect it and then will I revert back to you.
Regards
Milpark Education's reply11 Jan 2024, 07:47
Official
Hi Andrea
Kindly be informed that we will be re-issuing you with your certificate.
I am just awaiting feedback on the time frame in which you can expect it and then will I revert back to you.
Regards
Kindly be informed that we will be re-issuing you with your certificate.
I am just awaiting feedback on the time frame in which you can expect it and then will I revert back to you.
Regards
Milpark Education's replyOfficial
12 Jan 2024, 10:08Hi Andrea
I trust you well.
Kindly be advised that it has been confirmed that Milpark will be reissuing you with your certificate.
Please note that this request has been sent to our printer for printing.
All is in order.
Regards
I trust you well.
Kindly be advised that it has been confirmed that Milpark will be reissuing you with your certificate.
Please note that this request has been sent to our printer for printing.
All is in order.
Regards
Milpark Education's reply12 Jan 2024, 10:08
Official
Hi Andrea
I trust you well.
Kindly be advised that it has been confirmed that Milpark will be reissuing you with your certificate.
Please note that this request has been sent to our printer for printing.
All is in order.
Regards
I trust you well.
Kindly be advised that it has been confirmed that Milpark will be reissuing you with your certificate.
Please note that this request has been sent to our printer for printing.
All is in order.
Regards
AW
Andrea W's updateReviewer Update
16 Jan 2024, 17:22Hi , can you advise the turnaround time for the certificate?
I have not received it as yet - please email it to ***
I have not received it as yet - please email it to ***
AW
Andrea W's update16 Jan 2024, 17:22
Reviewer Update
Hi , can you advise the turnaround time for the certificate?
I have not received it as yet - please email it to ***
I have not received it as yet - please email it to ***
Milpark Education's replyOfficial
24 Jan 2024, 14:39Good day Andrea
I tried calling you with no response.
Kindly note that you are required to submit a special request (Reissue of official certificate) in order for your request to be reviewed.Please follow the below steps in order for you to submit:
I tried calling you with no response.
Kindly note that you are required to submit a special request (Reissue of official certificate) in order for your request to be reviewed.Please follow the below steps in order for you to submit:
- Log onto your student portal using your username and password.
- Please click on My Applications and Student Requests.
- Select the qualification
- Select the request type (Reissue of official certificate). Please ensure that you are fami**** with the Milpark Rules as set out in your Student Handbook
- Download, complete and upload the request form (specific to the request type)
- Upload supporting documentation and proof of payment (no payment required if you are on a Learnership)
- Motivate the request
- Submit the request
Milpark Education's reply24 Jan 2024, 14:39
Official
Good day Andrea
I tried calling you with no response.
Kindly note that you are required to submit a special request (Reissue of official certificate) in order for your request to be reviewed.Please follow the below steps in order for you to submit:
I tried calling you with no response.
Kindly note that you are required to submit a special request (Reissue of official certificate) in order for your request to be reviewed.Please follow the below steps in order for you to submit:
- Log onto your student portal using your username and password.
- Please click on My Applications and Student Requests.
- Select the qualification
- Select the request type (Reissue of official certificate). Please ensure that you are fami**** with the Milpark Rules as set out in your Student Handbook
- Download, complete and upload the request form (specific to the request type)
- Upload supporting documentation and proof of payment (no payment required if you are on a Learnership)
- Motivate the request
- Submit the request
AW
Andrea W's updateReviewer Update
24 Jan 2024, 20:47Hi
Can you please explain why I have to apply via the above route when in the comment above you advise that the certificate has been sent for printing? If it has been printed why can it not be collected or sent via post or email?
Can you please explain why I have to apply via the above route when in the comment above you advise that the certificate has been sent for printing? If it has been printed why can it not be collected or sent via post or email?
AW
Andrea W's update24 Jan 2024, 20:47
Reviewer Update
Hi
Can you please explain why I have to apply via the above route when in the comment above you advise that the certificate has been sent for printing? If it has been printed why can it not be collected or sent via post or email?
Can you please explain why I have to apply via the above route when in the comment above you advise that the certificate has been sent for printing? If it has been printed why can it not be collected or sent via post or email?
Milpark Education's replyOfficial
31 Jan 2024, 08:20Hi Andrea
Thank you for taking my call.
As per our telecom, you will be doing the request steps and I will send you your credentials soon to the provided email address.
Regards
Thank you for taking my call.
As per our telecom, you will be doing the request steps and I will send you your credentials soon to the provided email address.
Regards
Milpark Education's reply31 Jan 2024, 08:20
Official
Hi Andrea
Thank you for taking my call.
As per our telecom, you will be doing the request steps and I will send you your credentials soon to the provided email address.
Regards
Thank you for taking my call.
As per our telecom, you will be doing the request steps and I will send you your credentials soon to the provided email address.
Regards
Milpark Education's replyOfficial
13 Feb 2024, 08:57Hi Andrea
I tried calling you but no answer.
I have not received your Application form and proof of payment as yet.
Kindly please advise.
Regards
I tried calling you but no answer.
I have not received your Application form and proof of payment as yet.
Kindly please advise.
Regards
Milpark Education's reply13 Feb 2024, 08:57
Official
Hi Andrea
I tried calling you but no answer.
I have not received your Application form and proof of payment as yet.
Kindly please advise.
Regards
I tried calling you but no answer.
I have not received your Application form and proof of payment as yet.
Kindly please advise.
Regards
Milpark Education's replyOfficial
13 Feb 2024, 08:59Hi Andrea
Thank you for confirming that you have found your certificate and all is now in order.
Regards
Thank you for confirming that you have found your certificate and all is now in order.
Regards
Milpark Education's reply13 Feb 2024, 08:59
Official
Hi Andrea
Thank you for confirming that you have found your certificate and all is now in order.
Regards
Thank you for confirming that you have found your certificate and all is now in order.
Regards