NO REFUND AND PATHETIC SERVICE EVER!!!

Prior to me applying for a post graduate diploma in financial planning , I contacted the call center on the 22/01/2018 at 14:40. I was told by the consultant that there should not be an issue with my application as I have been accepted previously for the same post grad diploma through the university of free state and also completed 3 modules for the diploma successfully. Based on the above I completed the application process and paid the fee of R 1100. Thereafter I received a letter of decline from the dean with no explanation just that I had to start from NQF level 5 when this is a NQF level 8 course bearing in mind that I have one outstanding module with the university of free state to complete the same diploma. On top of that I had to pay R225 to request a refund and since 2 weeks have heard nothing.

No response to emails, with my previous interaction with other institutions refunds have been paid into my bank account within 5 days but Millpark you have to pay a application fee for a refund due to Millparks incorrect advice.

Pathetic service from Millpark and they try to make money out of Vulnerable students.