1 reviews | Active since Mar 2012
Milpark - your ultimate destination for mediocre service.
The lack of assistance at Milpark Education is appalling. I called and sent numerous emails to their student services regarding a query which I had clearly stated was urgent. kindly note that I had called them at least twice a day for a week and a half. I even asked the receptionist to please take my name and contact number so that they can call me back when they weren't busy. I received an email from Ossie Mckinnon saying that my line was disconnected which was a lie as I never received calls at that time and my phone was on. I rep**** to Ossie's email asking her to please call me again and she never did, nor did she reply to my mail. I called again the next day, nobody picked up. I sent another email and I still received no response. I received a text 3 weeks later telling me that I can't write one exam, I called to find out why but as per usual, you'll hold for more than 30 minutes, and no one picks.
I have notified my employer who's paying for my qualification about Milpark's lack of service and support. I hope my employer seriously considers using another Educational institution like GIBS for mine and other employees further studies.
I do wish I had received assistance when I initially called in April, because the lack of customer care at Milpark Education is going to cost me R5500.00 next semester. Had their student services done their job, which is simply picking up their phone, or calling back or even reply to emails people would not be as frustrated.
It's sad that do not appreciate that their students only have a phone line and an email address as means of contact with them. But hey... who cares, they still got all their fees and salaries right! So why should they bother doing their job?
Even with Ossie's call and assistance today, I would still not recommend Milpark. They are a business school that knows nothing about running a successful business. I hope all their corporate clients pull out and utilise better higher Education institutions.
I do wish I had received assistance when I initially called in April, because the lack of customer care at Milpark Education is going to cost me R5500.00 next semester. Had their student services done their job, which is simply picking up their phone, or calling back or even reply to emails people would not be as frustrated.
It's sad that do not appreciate that their students only have a phone line and an email address as means of contact with them. But hey... who cares, they still got all their fees and salaries right! So why should they bother doing their job?
Even with Ossie's call and assistance today, I would still not recommend Milpark. They are a business school that knows nothing about running a successful business. I hope all their corporate clients pull out and utilise better higher Education institutions.
Please continue with the good work :)
Please continue with the good work :)