MILPARK STANDARDS HAVE DROPPED

I am on my final year of studies and its my last module . I requested to register for my final module on 05/01/2024, I was advised i need to first get my results for a particular module. Immediately when i got my results i app**** on the milpark portal under Distant learning as timetable stated i could do it in the first cycle . i was then told by the student advisor this is not correct as its only offered first cycle on distant learning online. He sent me the invoice on 08/02/2024 for distant learning online and i paid immediately and sent proof of payment as i am aware module has started . i then was told i need to change the study method on portal or send an email after i finish pay for the module , I did both options top fasten the process. I have called and spoke two other advisors no one can assist me. I have paid for a module which isnt on portal to start. It's very disappointing as the fees cost alot in comparison to other institutions however i am constantly following up, sending emails and i am yet to start my module!!