MILPARK IS THE WORST!!!!!!!!!!!

I am an existing student with Milpark recently registered for online courses class of business for both long term as well as investment. I paid via debit card when I admitted myself on their online platform which in turn prohibited me from completing my registration. After calling their call center for help with registrations, they told me they would register it from their side as their accounts department had to link my payment with my profile.

The accounts department or whoever was responsible for the registration then took it upon themselves to register duplicate courses. I failed one of the assessment on my investment course which as per ,my understanding meant you had to repeat the whole course. I called their call center to ask them if I was able to re-register again for the same course and start afresh, I was advised I could which is what I did.

On the admission page, the course I wanted to register for was not in any of the options provided on the drop-down, which forced me to call their call center AGAIN. I was put on hold for close to 20mins while I was transferred from pillar to post by what seemed to be *********** staff. It was only after 2 days that I was told that the issue with my inability to apply admission was because I was owing R1 000 (which showed on their side because THEY DECIDED to duplicate my courses). I have been waiting since Tuesday for resolution to my problem, after my one of the numerous calls to them AGAIN today I was told that the previous consultant did not put notes on the system (like that has ANYTHING TO DO WITH ME).

I AM APPALLED AND DISAPPOINTED BY THE LEVEL OF INCOMPETENCE SHOWN BY THIS INSTITUTION FOR A SIMPLE ONLINE COURSE. One would wonder if the qualifications are of quality. I hope to have this mess which was not created by me sorted out before the end of this YEAR hopefully.

Word of advise to Milpark, if you're going to introduce an online platform please make sure it works satisfactory or else it is a total waste of everyone's time.