ZM
Zilke M

1 reviews | Active since Dec 2023

04 Dec 2023, 18:36

MILPARK EDUCATION SUCKS AND VERY POOR STUDENT SUPPORT

I am furious as they uploaded the wrong assignment for me on their PORTAL. Then i got a email saying my assignment should be send on the 17th October 2023 to their assignment email which i did then i got an email saying i need to apply for an assignment extension and pay R 400 which i also did and now they declined it the 4th time in a row .I did submit my assignment on time and it was not my fault i got the wrong assignment as it was on their portal and only semester one assignment was loaded no other assignments now they want to tell me that it is my fault that the assignment extension was declined. I WILL NOT RECOMEND THEM AS THERE IS NO PORPER COMMUNICATION ON ASSISTANCE IN ANY MATTER AND I WILL NOT PAY ANOTHER R400 so that they can just make money out of me .Even when you phone in they say you need to send an email's AM DONE.I WANT a manager to speak to as i am FUROIOUS AT THIS STAGE!

0
Replies (5)
Milpark Education
Milpark Education's reply05 Dec 2023, 10:44
Official
Good day Zilke

I trust you well.

Thank you for bringing this to our attention.

Please note that we do take these things very serious.

Your query will be escalated and feedback will be provided.

Regards
Milpark Education
Milpark Education's reply05 Dec 2023, 11:24
Official
Hi Zilke

I tried calling you but no response.

Kindly please advise when to call again.

Regards
Milpark Education
Milpark Education's reply05 Dec 2023, 12:18
Official
Hi Zilke

Kindly be advised that Milpark goes to the extreme to assist each and every student as we are a Distance Learning institution.

Please note that the correct assignment was uploaded onto the course page as all student were provided with the same set of questions and you were the only student saying that the incorrect assignment was loaded onto the page. 

Milpark has granted you the opportunity to submit an assignment extension. We have then received the assignment, the properties were checked and you were also informed on the 15th November that changes were made more than five weeks after the assignment was due.

Your appeal has been through the Academic process, resulting it to be declined as it breaches the rules stated in your Student Handbook.

Our Academic Committee has the last say and as per the communication sent from them you are required to repeat this module at the next available opportunity at the full module fee. 

Regards
ZM
Zilke M's update05 Dec 2023, 12:21
Reviewer Update
Sorry i was in a meeting you can phone me now
Milpark Education
Milpark Education's reply05 Dec 2023, 12:52
Official
Hi Zilke

Thank you for taking my call.

As confirmed telephonically, please contact *** for further registration.

All the best for the future.

Regards