Milpark doesn't provide support to students

None of my courses appear on my Canvas or Milpark profile. I have been contacting Milpark for the past 5 days, and the issue has not been resolved yet. I have called and emailed multiple times, but I still receive the same response. I was told that the exam dates need to change, and once those are changed, the matter will be resolved. I didn't realize a small mistake would create such a huge issue. I have called multiple times and every time I call I have to wait for over 30 minutes to speak to someone. I expected a private institution to have the facilities to support students.