MJ
Michael J

1 reviews | Active since Oct 2023

02 Oct 2023, 12:57

Millpark Education abysmal service provided.

Dear Hallopeter reader,

I am writing to express my extreme dissatisfaction with the abysmal service provided by Millpark Education. Their indifference to students' needs is astonishing, and I am fed up with their complete lack of support.

I have completed my course but require assistance with retaking a specific topic. However, despite my numerous attempts, Millpark has failed miserably in providing any help. Their incompetence is beyond frustrating and entirely inexcusable.

I demand immediate action to rectify this situation and improve Millpark Education's service for existing students. Failure to do so will leave me with no choice but to take my education elsewhere.

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Replies (5)
Milpark Education
Milpark Education's reply02 Oct 2023, 13:25
Official
Good day Michael

I trust you well and thank you for your query.

Kindly be advised that we take these things serious and your complaint will be escalated shortly.

We do apologize for any inconveniences caused and will be in contact with you soon.

Regards
Milpark Education
Milpark Education's reply02 Oct 2023, 14:50
Official
Hi Michael

Thank you for taking my call and as requested from you I will communicate with your on your personal email address as provided.

Regards
MJ
Michael J's update02 Oct 2023, 14:59
Reviewer Update
Thanks for responding to my complaint so quickly. It's unfortunate that it had to come to this public platform, thank you in advance for your assistance in this matter.
Milpark Education
Milpark Education's reply03 Oct 2023, 09:51
Official
Good day Michael Please contact Masthead Learning Centre on *** or *** for any queries or repeat registration. Kindly note that Milpark only receives applications directly from Masthead for applicants who register via their website. Alternatively, you may contact me to assist you manually at the cost of R480. Should you wish to re-apply directly via Milpark Education, please let me know. Attached is our banking details.

Kind regards,
Milpark Education
Milpark Education's reply05 Oct 2023, 09:36
Official
Hi Michael

Thank you for taking my call.

As confirmed telephonically, your additional attempts for test 7 LTINS1-OS has been added onto the portal.

All the best and good luck. I will now be closing this ticket as resolved as confirmed by you.

Warm regards