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Melanie M

1 reviews | Active since Oct 2022

26 Oct 2022, 12:06

*********** business school

I don't think Milpark business school deserves the 1 star on this review as their service is pathetic. I registered earlier this yeat for a Class of Business qualification with Milpark. My employer paid for the qualification. I failed two sections of the course and asked that i re-register. Milpark advised me to re-register for the entire course not just the two sections failed. I did that and paid R900. Once i sent through proof of payment they make me aware that i owe them R6500 and some odd rands. I asked where does this amount come from because i had no idea i owe Milpark anything. They sent a statement back dating to September 2015. I was never called to make payment arrangements whatever that amount is for. I was never made aware of this ridiculous amount and now they won't let me complete the class of business training. I want my R900 back or they allow me to complete my course. I have been sending emails back and forth. Trying to contact them but no one bothers to contact me back. They are so useless. I need answers

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Replies (3)
Milpark Education
Milpark Education's reply26 Oct 2022, 12:59
Official
Dear Melanie

We will  contact with you as soon as possible.

Milpark Education
Milpark Education's reply01 Nov 2022, 10:20
Official
 Hi Melanie 

Thank you for raising your concerns and frustrations.

We have done the investigation and we have come to a resolution. 

The Accounts Department has updated your account.
We will be in contact with you shortly with any other assistance required.

I hope you are satisfied with the outcome. 
Milpark Education
Milpark Education's reply02 Nov 2022, 21:48
Official
Good day Melanie 

As discussed, this query has been resolved and you are satisfied with the decision. 

Thank you once again for escalating and bringing this to our attention.