I would like to review on behalf of my sister

I would like to review on behalf of my sister. I have been trying to sort her account issue l think she owe about 1800 in school we wanted to do a payment arrangement to settle the debt and l let her write mathematics l tried to log a call on her help desk profile but no response from Milpark for the past 3 months l feel the interest of students is not looked after at Milpark