Horrible service

I have just found out that i am not registered for 1 module for the second semester. I submitted the application and made payment on time before closure, i uploaded the proof of payment, i have not received proper feedback as to why was not registed. My full fees were paid in full by my employer and i have submitted proof that i do not have any outstanding fees, the 1 module that i wanted to register is a repeat which i paid separately for but somehow Milpark says i am not registered. I have logged cases with helpdesk which are assigned to Feroza Peters and she has not provided any feedback. I am beyond upset at this horrible service and lack of urgency on my query, this impact on my studies i want to finish this co**** this year and this delay i cannot accept!