LY
Linda Y

1 reviews | Active since Nov 2020

04 Jul 2023, 21:32

FULLY PAID QUALIFICATION REFUSAL

My company paid for my studies at Milpark until graduation in 2020 which was cancelled. The Certificates were couried but I never recieved mine. Fast forward, after 2 years I enrolled again but this time, in a personal capacity to study further since i wanted to grow in the business, but due to salary changes with the said company right after my enrollment I couldn't continue with the studies. I had to look for better offer somewhere, and in the process of looking I received an offer from one company, which they requested for the certificate as they're in a financial industry and compulsory to have. I requested Milpark to send me my certificate or a statement, it was fully paid buy THE COMPANY for crying out loud, they point blank refused.. that they can't assist, cos my results are blocked due to nonpayment of the 2022 fees, and I need to pay those fees in order to get my certificate, how? 2020 Qualification? With what money if i cant get a better paying job? I am stuck, cos financial industries require that qualification.

0
Replies (7)
Milpark Education
Milpark Education's reply05 Jul 2023, 08:22
Official
Good day Linda

I trust you well.

kindly be advised that we take these things very serious.

I will escalate your query and revert back to you soon.

Regards
Milpark Education
Milpark Education's reply05 Jul 2023, 14:17
Official
Hi Linda

Your query is being looked into. 

Can we correspond via your email: *** OR would you like to communicate via this platform.

Regards
LY
Linda Y's update05 Jul 2023, 14:43
Reviewer Update
Good day,

You can send correspondence via email.

Ragards
Milpark Education
Milpark Education's reply01 Sept 2023, 10:07
Official
Thank you for this feedback. Our support team should have messaged you privately to ensure, where possible or applicable, we addressed your concern and/ or learned from your negative experience. We commit to doing our best to ensure your feedback results in us learning and working towards improving our student experience. If you did not receive a private message or were not happy with the private communication you received, please let us know by sending an email to ***. 
LY
Linda Y's update08 Oct 2023, 00:11
Reviewer Update
2 months now still waiting... sent a follow-up email for the re-issue of my certificate which takes 2-3 weeks on the 26th of September and received no response, and again after 5 business days, on the 4th of October, sent another follow-up email, and it seems I'm going to be blue ticked again.. please advice on a way forward.

Thanks
LY
Linda Y's update22 Jun 2024, 21:32
Reviewer Update
Austin and Moeneebah, appreciate your assistance.. after a year of requesting for a reprint, I finally received my Certificate... Service rating will be for both of you, and not the Institution.
Milpark Education
Milpark Education's reply24 Jun 2024, 13:49
Official
Good day Linda, thank you for your feedback, it is much appreciated.  I will make sure Moeneebah and Austin receives your positive feedback.  All the best with your future endeavors. 

Kind regards