Formal Complaint Regarding Poor Service and Delayed Response

Dear Milpark Education Team,

As a professional within the education sector, I am extremely disappointed with the poor level of service I have experienced from your institution.

It is unacceptable that my initial enquiry received a response 6 days after submission. Such delays raise serious concerns about how new enquiries and prospective students are handled at Milpark Education. Furthermore, I have yet to receive the quotation and course module information I requested.

Given these shortcomings, I have decided to pursue my studies with another institution that demonstrates a higher standard of professionalism, efficiency, and customer service.

I trust that this feedback will be taken seriously and that necessary measures will be implemented to improve your response times and overall service quality.