SW
Sone W

1 reviews | Active since Apr 2025

17 Apr 2025, 08:30

Extremely Disappointed with Lack of Evidence and Support

I have been a student at Milpark for over five years, and never have I felt more let down by their support and feedback. Recently, I was faced with accusations that lacked any concrete evidence, and despite my efforts to seek clarification, the institute has failed to provide substantial proof to support their claims.

Instead of thorough investigation and meaningful engagement, I have received what feel like generic responses—without any indication that they have properly reviewed my exam recordings or made a fair assessment. This level of disregard for student concerns is deeply frustrating and undermines trust in their academic processes.

0
Replies (5)
Milpark Education
Milpark Education's reply17 Apr 2025, 08:43
Official
Good day Sone

Thank you for bringing this to our attention.

Please be advised that Milpark Education takes these things very serious.

Your query has now been escalated to the relevant persons and I will provide you with feedback to the provided email.

Regards
Milpark Education
Milpark Education
Milpark Education's reply29 Apr 2025, 12:22
Official
Good day Sone

Thank you for your response.

Kindly be advised that we are still awaiting your feedback in your request.

Your urgent feedback should be provided to you before the end of this week.

Regards
Milpark Education

Milpark Education
Milpark Education's reply29 Apr 2025, 14:28
Official
Good day Sone

Thank you for your response.

I can confirm that feedback will be sent to both your Milpark and personal email address.

Regards
Milpark Education
SW
Sone W's update06 May 2025, 06:36
Reviewer Update
It has now been over two weeks since my review was submitted, yet I have not received any feedback. I had expected a more prompt response, as timely communication is a crucial part of providing quality service. The lack of updates raises concerns about the efficiency and professionalism of the service being provided by Milpark. I would appreciate an update on the status of my review and any relevant next steps.
Milpark Education
Milpark Education's reply06 May 2025, 08:48
Official
Good day Sone

Thank you for your response.

Kindly be advised that we are awaiting formal communication regarding your complaint from the Assessments Intrgrity department.

Once received will the communication be sent to your personal email address.

Regards
Milpark Education