PS
Princess S

1 reviews | Active since Feb 2024

07 Feb 2024, 12:00

Drop in support services but rush to register modules

I hope this review helps anyone that would even think about doing a qualification at Milpark Business college!

They are more focused on sales than allowing students to feel better and at ease… I have registered for my two modules for the first semester and those modules have not been loaded on my portal for me to access LEAVING me at a disadvantage of not being able to access my material like other students. I have been told it should be loaded by 15th February- Why!? Why have the others been uploaded and mine has not… and I have made payment the same as the other student who also does the same modules and she’s on par with her stuff

I called their customer service team just to be put on hold for almost 40 minutes- the call got cut and I requested a call back and didn’t receive one ☝🏼 why have a Call back option when clearly nobody calls back UNLESS it’s with regards to generating a sale of a module !

I can’t wait to just finish my qualification as I would’ve never expected their services to drop to this extent!

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Replies (1)
Milpark Education
Milpark Education's reply08 Feb 2024, 13:18
Official
Good day Haseena 

Thank you so much for taking my call. 

As discussed, this has now been resolved and you are able to access your course page. 

I am so sorry to hear about your frustration which has been caused. 

Regards, 
Lizelle Swartz