HL
Herman L

1 reviews | Active since Dec 2017

12 Dec 2017, 09:19

Don't pay your tuition fees in advance

Registered for a Bcom for the second semester this year. Requested a Pro-Forma for the first year subjects.

Pro-forma arrived with 9 subjects and their pricing. Not being aware that you can only do 3 subjects per semester we paid the full 9 subjects for the first year in advance. Upon registering now for the second semester the fees have increased on registration. We already paid in full. So now, we're being charged more per subject meaning more needs to be paid at the end of the first year for the balance of the subjects.

This is the first time in my life I have seen a company penalising you for paying in advance. When speaking to the student advisors I'm informed that the pro-form is valid for 14 days... That is irrelevant, I paid before the 14 days expired so the quoted prices were valid. There should be a benefit for paying in advance and in full. Who's getting the interest for the money paid to this institution? Definitely not me. But I'll definitely make sure to only pay per subject going forward.

0
Replies (2)
Milpark Education
Milpark Education's reply12 Dec 2017, 09:47
Official

Dear student

We are investigating this and will come back to you shortly.

HL
Herman L's update12 Dec 2017, 10:30
Reviewer Update
I'm happy to report that the complaint was resolved amicably. I really appreciate the quick response and resolution. I hate that I had to go this route to get the correct person to assist. But happy it has now been resolved.